Viking · Andover, MA
Refrigerator Repair
Viking built-ins and freestanding professional models both depend on airflow that a dusty condenser or a failed evaporator fan will choke off. We measure actual compartment temperatures rather than trusting the front panel reading.
Flat $95 service call, credited against the repair once approved.
On the phone
What people describe
- Fridge and freezer both slowly warming together
- Loud fan noise from behind the interior back panel
- Water collecting in the bottom of the fresh food section
- Ice maker stopped and the freezer running warm
On the visit
What gets measured
- Compartment temperatures taken with a probe, not read off the panel
- Condenser coil loading and condenser fan behaviour
- Evaporator fan draw and the defrost circuit through a cycle
- Door seal and closure along all four edges
A refrigerator repair quote written before those readings exist is an estimate of a guess.
Cost
What these repairs usually run
Bands, not quotes. Where a job sits inside one depends on the part, on how far into the appliance it is, and on the hours. Your own figure is given after the diagnosis and before anything is opened up.
- Igniter or burner assembly $270$640
- Oven thermostat or heating element $250$800
- Control board or touch panel $380$850
- Dishwasher pump or control $280$1,240
- Refrigeration fan or defrost system $300$710
- Compressor or sealed-system repair $1,040$2,500
Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it.
Replacing the appliance instead runs $6,610 to $11,430 for the unit alone, before delivery, installation or any cabinetry work — which is generally why a control board or a hinge is still the cheaper answer on a body that is otherwise sound.
Refrigerator Repair across the round
Also carried on the van, and written up the same way:
Reviews
After a refrigerator repair call
4.9
-
5 out of 5
Both compartments were slowly warming together, which had me worrying about the compressor. It was a matted condenser and a fan struggling to turn. Cleaned, new fan, and it pulled back down overnight.
Winifred B. Andover Center
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5 out of 5
The freezer ran warm and the ice had stopped altogether, so I assumed we were buying a new one. He measured real temperatures rather than reading the front panel, found a failed defrost thermostat, and had the whole thing running again in a single visit.
Clive A. Ballardvale
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5 out of 5
Water pooled in the bottom of the fresh food section every couple of days. Blocked drain tube, frozen at the back. He cleared it, fitted a new clip, and dried out the whole floor of the compartment.
Marlene F. Shawsheen Village
Book the visit
Tell us what the refrigerator is doing.
Flat $95 service call, credited against an approved repair. Vans out 8:00 am – 8:00 pm, seven days; the phone is answered 24/7.
